Inbound Sales - 24/7 Coverage

More than an Answering Service. A Dedicated Extension of Your Team.

OVERVIEW

Our SERVPRO-trained inbound sales team is powered by a combination of live, friendly agents and smart AI technology. Together, we make sure every single call is answered, qualified, and logged — 24 hours a day, 7 days a week. Whether it’s an urgent emergency or a new customer requesting an estimate, we capture the details, dispatch the call, and enter new leads into your CRM in real time.

This means no more voicemail, no more dropped calls, and no more missed opportunities. Instead, you’ll have a professional team representing your SERVPRO franchise, following pre-built workflows, using customized call scripts, and leveraging CRM integration to maximize sales opportunities.

The result? A seamless process that keeps your business running, your customers happy, and your phones working for you — day or night.

WHAT WE OFFER

24/7 Live Answering & AI Backup

Never miss a call again
Friendly, Professional Staff

Agents trained to represent your brand
Lead Capture & Pre-Built Workflows

Streamlined from first call to CRM
CRM Integration in Real Time

New leads entered instantly for faster follow-up
Emergency Dispatch

Connect urgent calls directly to your on-call technician
Customized Call Scripts

SERVPRO-specific, consistent communication
AI Overflow Call Routing

Smart support during peak call times

Seamless End-to-End Integrations

Turn every call into action. With RocketLevel Commercial Integration engine, new calls flow directly into your existing business tools — no manual entry, no delays.